Contact Us Today! 1-800-361-5550



How First CALL gives you peace of Mind



FirstCall - Reliable and Easy to Use...

How it works

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If you need help, press your Personal Help Button. The Help Buton is waterproof and available as a pendant, wristband or Fall Sensor*. GPS tracking** is also available.

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A Trained professional from the FirstCall Emergency Response Team, with access to your information and instructions, communicates with you and ensures that help is sent without delay.

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Even if you cannot answer, FirstCall sends help at once, based on your specific needs.



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We will notify your contact list that help has been sent.




Even if you are unable to respond once your personal Help Button is activated, the FirstCall Emergency Responce team sends help immediately. *The Fall Sensor may not detect all falls, so if able always press the Help Button when you need help.
**FirstCall may not always be able to determine your exact location.
FirstCall wireless equipment communicates with FirstCall Response Centre using a third party cellular provider.

First Call Medical Alert Systems Pricing

Monthly, Quarterly, Semi-Annually and Yearly Payment Plans
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  • Basic Service
  • $28.00/month
  • Minimum term: 3 months. No setup fee.
    Telephone landline service required.
    HST Not Included
    Additional Basic Help Button:
    $65.00 + HST
    A one-time payment and no extra monthly charge.
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  • Fall Sensor
  • $36.00/month
  • Minimum term: 3 months. No setup fee.
    Telephone landline service required.
    HST Not Included
    Additional Fall Sensor Button:
    $90.00 + HST
    A one-time payment and no extra monthly charge.
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  • On The Go GPS
  • $57.50/month
  • Minimum term: 6 months.
    HST Not Included
    + Fall Detection:
    Add $5.00 + HST per month.
    Setup fee (one time charge)
    $89.95 + HST
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  • Geofencing Service
  • $57.50/month
  • Minimum term: 6 months.
    HST Not Included
    + Fall Detection:
    Add $5.00 + HST per month
    Setup fee (one time charge)
    $89.95 + HST

Call us Today at 1-800-361-5550
24/7 Support