Contact Us Today! 1-800-361-5550

We Are Your First Call for Help

If you’re alone and find yourself vulnerable in a distress situation, calling for help isn’t always a viable option.
FirstCall Response Systems Inc. provides personalized help that is always at your fingertips in the form of a personal emergency alert system, also referred to as a medical alarm. Serving Ontario since 1991, FirstCall lets you maintain your independence by also offering peace of mind to family members and friends who care about your well-being.
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Our Operators are on Call for you

The Service if you have a Telephone Landline:

The First Call medical alart has two parts: a wireless personal Help Button and a base unit connected to the telephone line. When the button is pushed, the base unit alerts operators at our monitoring centre. Hands-free, two-way voice communication is automatically available or, if we are unable to speak to you, we will send help immediately. The Help Button is streamlined, waterproof and available as a pendant or wristband. There is no problem if you accidentally press the button – simply tell the operator that you are okay. The unit can also be monitored so that an alert is activated if it is not used for a specified time period. Help Buttons can be worn around the neck, clipped to a belt or pocket flap, or on your wrist. All buttons are cordless, durable and waterproof. In a crisis or emergency situation, pressing your button connects you with the First Call monitoring station. We will talk to you or send the appropriate help immediately.

The Service if you do not have a Telephone Landline:

If you do not have telephone landline, we will use our own cellular telephone line, to provide our service to you.

The Mobile - On the Go - GPS Service:

Feeling safe shouldn’t be constrained to your home environment. Our On the Go Mobile GPS unit, features a built-in cellular phone line, to allow it to contact us from your home, or while you are out and about and have an emergency situation. Fall detection and geo-fencing are available options. This unit is designed for active individuals who want to stay protected wherever they go, but it also perfect for individuals suffering from dementia and early Alzheimer’s.

Our Personal Response Systems are Reliable & Easy to Use

If you need help, press your Personal Help Button. The Help Button is waterproof and available as a pendant, wristband or fall detector device. A trained professional from the First Call Emergency Response Team, with access to your information and instructions, will communicate with you if possible, and will ensure that you get the help you need without delay.
Even if you cannot answer, First Call sends help at once, based on your specific needs. If you press your personal Help Button or have a fall and cannot answer, the First Call Emergency Response Team sends help immediately – whether it is an ambulance, family member, friend or neighbour.

FirstCall - Reliable and Easy to Use...

How it works


Even if you are unable to respond once your personal Help Button is activated, the FirstCall Emergency Responce team sends help immediately.

*The Fall Sensor may not detect all falls, so if able always press the Help Button when you need help.
**FirstCall may not always be able to determine your exact location.
FirstCall wireless equipment communicates with FirstCall Response Centre using a third party cellular provider.

Call us Today at 1-800-361-5550
24/7 Support

FirstCall Response Services

Personalized FirstCall Services Built Around You


First Call Medical Alert Systems Pricing

Monthly, Quarterly, Semi-Annually and Yearly Payment Plans
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  • Basic Service
  • $28.00/month
  • Minimum term: 3 months. No setup fee.
    Telephone landline service required.
    HST Not Included
    Additional Basic Help Button:
    $65.00 + HST
    A one-time payment and no extra monthly charge.
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  • Fall Sensor
  • $36.00/month
  • Minimum term: 3 months. No setup fee.
    Telephone landline service required.
    HST Not Included
    Additional Fall Sensor Button:
    $90.00 + HST
    A one-time payment and no extra monthly charge.
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  • On The Go GPS
  • $57.50/month
  • Minimum term: 6 months.
    HST Not Included
    + Fall Detection:
    Add $5.00 + HST per month.
    Setup fee (one time charge)
    $89.95 + HST
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  • Geofencing Service
  • $57.50/month
  • Minimum term: 6 months.
    HST Not Included
    + Fall Detection:
    Add $5.00 + HST per month
    Setup fee (one time charge)
    $89.95 + HST